The people at TaxiBox were always friendly, helpful and knowledgeable to deal with. I didn't encounter any problems from the first point of contact. They moved my stuff from Brisbane to Melbourne and held it in storage for a few months, during which time I accessed it a couple of times. They then delivered it to my new home as scheduled and picked up the empty box, again as scheduled. It was easy, seamless and not overly expensive. My only concern was that the leadlight glass doors on a family china cabinet were damaged during the move, and I suspect that the packing company didn't take enough care in protecting it from other objects in the box. I'd happily use them again