After your first month of storage, if you leave us partway through your last monthly cycle our system pro-rates your account by week and refunds any unused storage back to you.

How it works

• John Smith is a happy TAXIBOX customer who stored 1 TAXIBOX, paying a total of $149 each month.
• John’s storage began on the 9th of May. This is the day on which is TAXIBOX was initially delivered.
• John ended is storage on the 18th of July. This is the day on which we collected his TAXIBOX empty.
• John’s final billing month started on the 9th of July, and he used 2 weeks of storage i.e. 9 – 15 July, and 16 – 22nd July. Refunds are calculated by the week, so that 2nd partial week counts as being used for storage.
• We now work out John’s weekly rate for storage which is his $149 monthly rate multiplied by 12 (months in a year) and divided by 52 (weeks in a year). 149 x 12 / 52 = $34.38 per week.
• John has used 2 weeks, so that’s $68.76 in storage used, but he paid $149 so we’ll refund the difference
• 149 – 68.76 = $80.24 refunded back!

Pre-payers

If you’ve pre-paid for 12+ months to receive a further discount on your rates but have left storage early, we’ll simply re-rate the months you have used to our current monthly storage rate and refund you the difference between what you paid upfront and what you’ve actually used at this monthly rate. We’ll also pro-rate your final month as above.

Questions? Comments? Please feel free to email us at [email protected] – we love to help!